With the federal Grad PLUS program phasing out this year, blue states have launched or expanded their own graduate student loan programs. This week, Minnesota unveiled the SELF Grad Loan, following ...

What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

An era where you can realize 'it would be nice if I could do this' by yourselfRecently, I have been using ChatGPT more and more to create programs for my business.For many years, I have been running ...

Esports programs are continuing to grow in popularity, as evidenced by the widespread adoption by schools across the country. In fact, the global esports market is projected to grow to $4.8 billion by ...

In the QSR world, offers and rewards are so intertwined that we often talk about rewards when discussing offers. Many platforms that are intended to manage rewards programs have many features to help ...

My previous column, “Committing to Equity,” discussed how library staffers should approach centering equity authentically when creating programs and services for youth and families. In this column, ...

About 44.2 million people lived in food-insecure households in 2022, according to the latest data from the US Department of Agriculture (USDA). And that figure seems to be part of an upward trend in ...

I have worked for many companies that invested heavily in wellness programs, and most followed the same pattern of having a big rollout, a bunch of emails, and then finally a lack of participation or ...

Update: Former Equal Employment Opportunity Commission leaders Jenny Yang and Victoria Lipnic will share their unprecedented I&D guidance and expertise at SHRM BLUEPRINT 2025 during an exclusive ...

As the demand for real-life skills in the workforce intensifies, higher education institutions are increasingly turning to modular education to bridge the gap between academic learning and practical ...

The shifting labor market has fueled a huge spike in undergraduate certificate programs, which are vastly outpacing the growth in undergraduate enrollment in general. From 2019 to last fall, the ...